Technical Support Specialist with German

Sofia, Bulgaria Full-time Support

Role

YOUR NEXT EXPERIENCE is helping the state of the art IT Management Services.

Your next experience is as a Technical Support Specialist with German. You will help world-renowned companies manage effectively and intuitively their work processes by taking good care of the set of products tasked with this challenge. You will be part of a company that with the help of in-depth SAP and Salesforce expertise improve companies' digitalization process and make the IT world more efficient and easily manageable.

Do you want to advance state-of-the-art IT Management?

YOUR NEXT EXPERIENCE will have an impact!

As a Technical Support Specialist, you will help companies with the continuously available and smoothly running IT infrastructure, which is essential nowadays. You will work to find solutions to complex problems, and you will have close communication with the IT team from the client-side as well as other company teams and 3rd party providers. You will assist large-scale corporate clients from the automotive and other industries and you will communicate with them directly during the whole process of finding the solution to reported issues. Your approach to problem-solving coupled with flexibility will stand you in good stead within this role. You will be a strong communicator and someone who is keen to develop and contribute to a vibrant, technology-focused business.

Requirements

  • 1+ years of experience in similar roles;
  • Excellent written and spoken German and very good English;
  • Structured and solution-oriented way of working,
  • Analytical thinking and the ability to understand complex problems quickly;

The Offer

YOUR NEXT EXPERIENCE will give you more!

As a Technical Support Specialist, you will join a company where continuous learning and the further development of the employees are deeply anchored values. Your initial training will be thorough enough to give you the confidence to perform your everyday tasks professionally. You will also benefit from a substantial social package including training programs and certifications, company-sponsored events and team buildings, additional health insurance (after the trial period), and more. But most importantly you will become a part of a diverse company where ideas are shared freely and the conversations are never dull.

Is a flexible, excellent, and friendly environment important to you?

If this opportunity is one that you just cannot wait to dive into, let us know by submitting your recent CV in English via the "Apply online" button below. If shortlisted we will be happy to meet you and discuss the details.

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